Are you in blocks GU8 to GU12?
Starting with our game at home to Birmingham City on Saturday 22nd March, the Club will introduce Royals QuickPay in a trial in Upper West blocks GU8 to GU12.
Royals QuickPay is a new cashless payment system for the concourse refreshment kiosks. Use your Season Ticket or Member Card to store up to £50 of cash to pay for food or drinks at our concourse kiosks. QuickPay is simple to use and saves time.
As a special discount for the trial period, we are offering a 10% discount on all refreshments in GU8 to GU12.
If you are a ticket holder in GU8 to GU12, you will be contacted individually by post with full details.
The key points to be aware of are:
- Once the trial has started, kiosks in GU8 to GU12 will not accept cash at the tills.
- You must load money onto your Member Card / Season Ticket, then use that card to pay at the tills.
- The best way to load money is in advance at https://www.fortress-rfc.co.uk.
- You can use cash to top up on a matchday, using either our QuickPay team [as pictured] in the concourse or with our dedicated QuickPay top up points.
The Club have developed Royals QuickPay in response to feedback from our supporters. You have told us that speed of service at the concourse refreshment kiosks is an issue, and that you spend too long in the queue.
Royals QuickPay is designed to cut down queuing time by introducing a cashless system, integrated with your Season Ticket or Member Card. We will be monitoring performance throughout the trial to measure the effect on queuing times.
This trial is only taking place in Upper West blocks GU8 to GU12 inclusive.
Further details are available in our new QuickPay section here at the official site, located in the Fans dropdown.















